Lynda IT Service Desk: Customer Service Fundamentals {IBBI333} Torrent Download

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Torrent Info
Name:	Lynda IT Service Desk: Customer Service Fundamentals {IBBI333}
Usenet:	Downloads Anonymously to Unlimited data Access! Get Usenet Free Trial
Hash:	961cabc2a85fcc481512aebb70133f01bd45d295
Category:	Other > Training
Peers:	Seeds: 1 & Leechers: 1
Size:	2.09 GB
Stream:	Watch Full HD Movies @ LimeMovies
Date:	26 March 2017

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This is verified, clean and high quality torrent (0) \| Fake (0) \| Password (0) \| Low quality (0) \| Virus (0)

Torrent Files Size: 2.09 GB
IT Service Desk Customer Service Fundamentals 518163_05_01 - Next steps.en.srt - 2.14 KB 518163_00_01 - Welcome.en.srt - 2.42 KB 518163_00_03 - What makes service desk customer service unique_.en.srt - 2.49 KB 518163_00_02 - How to get the most value out of this course.en.srt - 2.57 KB 518163_01_03 - Contact investigation and diagnosis_ Open-ended questions.en.srt - 3.23 KB 518163_01_05 - Contact investigation and diagnosis_ Confirming questions.en.srt - 3.35 KB 518163_01_04 - Contact investigation and diagnosis_ Probing questions.en.srt - 3.5 KB 518163_02_01 - Placing a contact on hold.en.srt - 3.77 KB 518163_02_04 - Escalation procedures_ Why.en.srt - 4.2 KB 518163_01_07 - Contact closure.en.srt - 4.5 KB 518163_03_08 - Refining our message.en.srt - 4.56 KB 518163_03_05 - Building rapport through writing_ Tone.en.srt - 4.59 KB 518163_04_03 - How to say no without saying no.en.srt - 4.69 KB 518163_02_06 - Transfer procedures.en.srt - 6.06 KB 518163_03_06 - Building rapport through writing_ Words.en.srt - 6.17 KB 518163_04_05 - Customer behavior profiles_ Impassioned.en.srt - 6.25 KB 518163_03_01 - The value of building rapport with customers.en.srt - 6.69 KB 518163_04_08 - Customer behavior profiles_ Timid.en.srt - 6.74 KB 518163_04_04 - How to say no_ the steps.en.srt - 6.8 KB 518163_04_06 - Customer behavior profiles_ Combative.en.srt - 6.83 KB 518163_01_06 - Contact resolution.en.srt - 7 KB 518163_02_02 - Hold_ The DATE process.en.srt - 7.05 KB 518163_04_01 - Recovering unsatisfied customers.en.srt - 7.27 KB 518163_01_01 - Contact greeting and validation.en.srt - 7.32 KB 518163_02_03 - When to use mute.en.srt - 7.35 KB 518163_03_07 - Building rapport face-to-face.en.srt - 7.4 KB 518163_01_02 - Contact investigation and diagnosis_ Close-ended questions.en.srt - 7.41 KB 518163_04_07 - Customer behavior profiles_ Chatty.en.srt - 7.46 KB 518163_03_03 - Building rapport over the phone, part 2.en.srt - 7.69 KB 518163_03_04 - Building rapport through writing_ Style.en.srt - 7.99 KB 518163_03_09 - How to effectively manage conflict.en.srt - 8.47 KB 518163_04_02 - Learning how to redirect customers.en.srt - 8.47 KB 518163_03_02 - Building rapport over the phone, part 1.en.srt - 8.49 KB 518163_02_05 - Escalation procedures_ How.en.srt - 8.54 KB 518163_05_01 - Next steps.mp4 - 21.38 MB 518163_00_01 - Welcome.mp4 - 26.77 MB 518163_00_02 - How to get the most value out of this course.mp4 - 27.38 MB 518163_00_03 - What makes service desk customer service unique_.mp4 - 29.09 MB 518163_01_03 - Contact investigation and diagnosis_ Open-ended questions.mp4 - 34.12 MB 518163_01_05 - Contact investigation and diagnosis_ Confirming questions.mp4 - 34.36 MB 518163_01_04 - Contact investigation and diagnosis_ Probing questions.mp4 - 40.28 MB 518163_04_03 - How to say no without saying no.mp4 - 41.68 MB 518163_02_01 - Placing a contact on hold.mp4 - 44.84 MB 518163_02_04 - Escalation procedures_ Why.mp4 - 47.41 MB 518163_01_07 - Contact closure.mp4 - 49.88 MB 518163_03_05 - Building rapport through writing_ Tone.mp4 - 53.6 MB 518163_03_08 - Refining our message.mp4 - 58.55 MB 518163_04_05 - Customer behavior profiles_ Impassioned.mp4 - 64.77 MB 518163_04_07 - Customer behavior profiles_ Chatty.mp4 - 65.52 MB 518163_04_06 - Customer behavior profiles_ Combative.mp4 - 66.9 MB 518163_02_06 - Transfer procedures.mp4 - 68.12 MB 518163_03_06 - Building rapport through writing_ Words.mp4 - 68.12 MB 518163_04_04 - How to say no_ the steps.mp4 - 68.47 MB 518163_04_08 - Customer behavior profiles_ Timid.mp4 - 71.05 MB 518163_04_01 - Recovering unsatisfied customers.mp4 - 71.44 MB 518163_01_01 - Contact greeting and validation.mp4 - 71.84 MB 518163_04_02 - Learning how to redirect customers.mp4 - 72.52 MB 518163_03_01 - The value of building rapport with customers.mp4 - 74.28 MB 518163_01_06 - Contact resolution.mp4 - 76.17 MB 518163_01_02 - Contact investigation and diagnosis_ Close-ended questions.mp4 - 77.32 MB 518163_02_02 - Hold_ The DATE process.mp4 - 78.42 MB 518163_02_03 - When to use mute.mp4 - 80.74 MB 518163_03_07 - Building rapport face-to-face.mp4 - 88.96 MB 518163_03_02 - Building rapport over the phone, part 1.mp4 - 90.62 MB 518163_03_03 - Building rapport over the phone, part 2.mp4 - 90.82 MB 518163_03_04 - Building rapport through writing_ Style.mp4 - 93.49 MB 518163_03_09 - How to effectively manage conflict.mp4 - 94.81 MB 518163_02_05 - Escalation procedures_ How.mp4 - 96.88 MB

Torrent Files

Size: 2.09 GB

IT Service Desk Customer Service Fundamentals

518163_05_01 - Next steps.en.srt -

2.14 KB

518163_00_01 - Welcome.en.srt -

2.42 KB

518163_00_03 - What makes service desk customer service unique_.en.srt -

2.49 KB

518163_00_02 - How to get the most value out of this course.en.srt -

2.57 KB

518163_01_03 - Contact investigation and diagnosis_ Open-ended questions.en.srt -

3.23 KB

518163_01_05 - Contact investigation and diagnosis_ Confirming questions.en.srt -

3.35 KB

518163_01_04 - Contact investigation and diagnosis_ Probing questions.en.srt -

3.5 KB

518163_02_01 - Placing a contact on hold.en.srt -

3.77 KB

518163_02_04 - Escalation procedures_ Why.en.srt -

4.2 KB

518163_01_07 - Contact closure.en.srt -

4.5 KB

518163_03_08 - Refining our message.en.srt -

4.56 KB

518163_03_05 - Building rapport through writing_ Tone.en.srt -

4.59 KB

518163_04_03 - How to say no without saying no.en.srt -

4.69 KB

518163_02_06 - Transfer procedures.en.srt -

6.06 KB

518163_03_06 - Building rapport through writing_ Words.en.srt -

6.17 KB

518163_04_05 - Customer behavior profiles_ Impassioned.en.srt -

6.25 KB

518163_03_01 - The value of building rapport with customers.en.srt -

6.69 KB

518163_04_08 - Customer behavior profiles_ Timid.en.srt -

6.74 KB

518163_04_04 - How to say no_ the steps.en.srt -

6.8 KB

518163_04_06 - Customer behavior profiles_ Combative.en.srt -

6.83 KB

518163_01_06 - Contact resolution.en.srt -

7 KB

518163_02_02 - Hold_ The DATE process.en.srt -

7.05 KB

518163_04_01 - Recovering unsatisfied customers.en.srt -

7.27 KB

518163_01_01 - Contact greeting and validation.en.srt -

7.32 KB

518163_02_03 - When to use mute.en.srt -

7.35 KB

518163_03_07 - Building rapport face-to-face.en.srt -

7.4 KB

518163_01_02 - Contact investigation and diagnosis_ Close-ended questions.en.srt -

7.41 KB

518163_04_07 - Customer behavior profiles_ Chatty.en.srt -

7.46 KB

518163_03_03 - Building rapport over the phone, part 2.en.srt -

7.69 KB

518163_03_04 - Building rapport through writing_ Style.en.srt -

7.99 KB

518163_03_09 - How to effectively manage conflict.en.srt -

8.47 KB

518163_04_02 - Learning how to redirect customers.en.srt -

8.47 KB

518163_03_02 - Building rapport over the phone, part 1.en.srt -

8.49 KB

518163_02_05 - Escalation procedures_ How.en.srt -

8.54 KB

518163_05_01 - Next steps.mp4 -

21.38 MB

518163_00_01 - Welcome.mp4 -

26.77 MB

518163_00_02 - How to get the most value out of this course.mp4 -

27.38 MB

518163_00_03 - What makes service desk customer service unique_.mp4 -

29.09 MB

518163_01_03 - Contact investigation and diagnosis_ Open-ended questions.mp4 -

34.12 MB

518163_01_05 - Contact investigation and diagnosis_ Confirming questions.mp4 -

34.36 MB

518163_01_04 - Contact investigation and diagnosis_ Probing questions.mp4 -

40.28 MB

518163_04_03 - How to say no without saying no.mp4 -

41.68 MB

518163_02_01 - Placing a contact on hold.mp4 -

44.84 MB

518163_02_04 - Escalation procedures_ Why.mp4 -

47.41 MB

518163_01_07 - Contact closure.mp4 -

49.88 MB

518163_03_05 - Building rapport through writing_ Tone.mp4 -

53.6 MB

518163_03_08 - Refining our message.mp4 -

58.55 MB

518163_04_05 - Customer behavior profiles_ Impassioned.mp4 -

64.77 MB

518163_04_07 - Customer behavior profiles_ Chatty.mp4 -

65.52 MB

518163_04_06 - Customer behavior profiles_ Combative.mp4 -

66.9 MB

518163_02_06 - Transfer procedures.mp4 -

68.12 MB

518163_03_06 - Building rapport through writing_ Words.mp4 -

68.12 MB

518163_04_04 - How to say no_ the steps.mp4 -

68.47 MB

518163_04_08 - Customer behavior profiles_ Timid.mp4 -

71.05 MB

518163_04_01 - Recovering unsatisfied customers.mp4 -

71.44 MB

518163_01_01 - Contact greeting and validation.mp4 -

71.84 MB

518163_04_02 - Learning how to redirect customers.mp4 -

72.52 MB

518163_03_01 - The value of building rapport with customers.mp4 -

74.28 MB

518163_01_06 - Contact resolution.mp4 -

76.17 MB

518163_01_02 - Contact investigation and diagnosis_ Close-ended questions.mp4 -

77.32 MB

518163_02_02 - Hold_ The DATE process.mp4 -

78.42 MB

518163_02_03 - When to use mute.mp4 -

80.74 MB

518163_03_07 - Building rapport face-to-face.mp4 -

88.96 MB

518163_03_02 - Building rapport over the phone, part 1.mp4 -

90.62 MB

518163_03_03 - Building rapport over the phone, part 2.mp4 -

90.82 MB

518163_03_04 - Building rapport through writing_ Style.mp4 -

93.49 MB

518163_03_09 - How to effectively manage conflict.mp4 -

94.81 MB

518163_02_05 - Escalation procedures_ How.mp4 -

96.88 MB

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